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You can find out more about how the healthcare system in England works on the Citizen’s Advice Bureau website – including what is available via the National Health Service (NHS) and information about private healthcare.


European Health Insurance Card

European Economic Area (EEA) nationals and their families should obtain a European Health Insurance Card (EHIC) before coming to the UK so that they can access NHS services for free. 

You can also do this once you arrive in the UK by applying for the card directly from the NHS.


Registering with a doctor

As soon as you arrive in the UK and find accommodation it is very important to register with a doctor in the area where you live. Do not wait until you are ill. 

In the UK, doctors are often referred to as ‘GPs’, which stands for General Practitioner, so expect to hear both terms used. You can find a local GP here.


Emergency medical care

The nearest Accident & Emergency department is at Addenbrooke’s Hospital.

If you require emergency medical assistance and are unable to travel to the hospital, dial 999 from any phone and ask for the ambulance service.

If you need urgent treatment, but you are well enough to travel, you can make your own way to the hospital’s Accident & Emergency (A&E) department.

You should only go to the A&E department for serious injuries or conditions which require urgent medical attention – for everything else you should make an appointment with your GP.

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